Refund Policy

zMigrator is a company that cares deeply about our customer's happiness. We stand out by offering a money-back guarantee on all our software products, unlike most other vendors. Your satisfaction is our main goal, and we're committed to making sure you're happy in every way possible.

TRY BEFORE YOU BUY

We recommend trying our FREE DEMO VERSION before purchasing any software. This demo helps you see how the software performs. Sometimes, unexpected errors can cause data problems.

The demo version lets you evaluate how useful our software is for your needs. If you notice a big difference between the Demo and Full versions, that's when we consider a refund.

IMPORTANT THINGS TO KNOW:

  • We'll only give refunds when the DEMO version shows a feature that the fully licensed version can't deliver.
  • Before asking for a refund, please talk to our technical support team to try to fix the problem together.
  • If, for some reason, our software can't recover your files, we're sorry. Please send your files to support@zmigrator.com. Our tech support team will check your files and send you a solution. Your files will be kept private, and we'll delete them after solving the issue.
  • If our support team can't recover your files, we'll refund your money (minus shipping/handling/commission/TAX) within 30 days of your purchase

REFUND RULES

  • You must buy directly from us or an authorized seller.
  • If you misunderstood something about the software, you should check with our support team for clarification.
  • We'll help if the fully licensed version of the software mostly works but has some problems.

Contact our support team if the software doesn't work as promised. After examining the issue, we'll suggest a solution. If the problem remains, we'll refund the amount based on the issue and what the software was supposed to do.

CONDITIONS FOR A REFUND

We'll give you a refund if:

  • You can do what the demo version showed, but the Full Version can't.
  • Our support team can't help you with the problem.

WE'RE NOT RESPONSIBLE FOR:

  • Delays in communication or downloading.
  • Lost or misdirected emails.
  • Emails marked as SPAM.
  • Unexpected delays.
  • Delays due to unforeseen problems.
  • Emails bounced back.
  • If you don't need the software after buying it.
  • If you accidentally bought the wrong product.
  • Any problems using the software after purchase.
  • Compatibility issues with your computer.
  • Weekend delays.
  • If your computer can't run the software due to its basic requirements.

NO REFUND IN THESE CASES

We won't give a refund if:

  • Our software can't do what it's supposed to, and no other software can either.
  • You didn't try the demo version first.
  • If uploading files fails.
  • If our software only works 30% for tasks like recovery or migration.

Thank you for choosing zMigrator. If you have questions or concerns, please Contact Us, We're here to help and provide the best solutions.